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Assessment and Accountability in Reference Work. Part II: The Ecology of Assessment: The Environment of the Library.

Peer reviewed

Hardsog, Ellen L.; And Others – Reference Librarian, 1992

Three articles consider methods of demonstrating the value of library services. The first discusses showing the relevancy of public library services at New England town meetings; the second describes ways in which the Toledo-Lucas County Public Library evaluates user satisfaction; and the third discusses justifying the value of a special library.…

Descriptors: Accountability, Evaluation Methods, Library Services, Library Statistics

Assessment and Accountability in Reference Work. Part VII: Bibliography.

Peer reviewed

Reference Librarian, 1992

Includes 89 references to materials relating to accountability and evaluation of library reference services. Highlights include research; statistics; planning; user studies; decision making; school libraries; public libraries; academic libraries; and standards. (LRW)

Descriptors: Academic Libraries, Accountability, Decision Making, Elementary Secondary Education

Accountability	2
Evaluation Methods	2
Library Services	2
Library Statistics	2
Public Libraries	2
Reference Services	2
Use Studies	2
Academic Libraries	1
Decision Making	1
Elementary Secondary Education	1
Higher Education	1
Learning Resources Centers	1
Library Administration	1
Library Planning	1
Library Standards	1
Public Relations	1
Research Methodology	1
School Libraries	1
Special Libraries	1
Two Year Colleges	1
User Needs (Information)	1
User Satisfaction…	1
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