Descriptor
| Library Role | 4 |
| Models | 4 |
| Reference Services | 4 |
| Library Services | 3 |
| Academic Libraries | 2 |
| Computer Networks | 2 |
| Higher Education | 2 |
| Librarians | 2 |
| Access to Information | 1 |
| Competition | 1 |
| Cost Effectiveness | 1 |
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Source
| Reference Librarian | 4 |
Author
| Huang, Samuel T., Ed. | 1 |
| McCann, Linda | 1 |
| Santa Vicca, Edmund F. | 1 |
| Summerhill, Karen Storin | 1 |
| Wallach, Ruth | 1 |
Publication Type
| Journal Articles | 4 |
| Opinion Papers | 3 |
| Collected Works - Serials | 1 |
| Guides - Non-Classroom | 1 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
| Reports - Research | 1 |
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Peer reviewedSummerhill, Karen Storin – Reference Librarian, 1994
Addresses the need for reference librarians to reassess their service priorities and service delivery methods to operate efficiently and compete effectively with commercial information services. Highlights include inappropriate use of librarians' time; inefficient service delivery methods; cost effectiveness; and a consultation model of service…
Descriptors: Competition, Cost Effectiveness, Delivery Systems, Evaluation Needs
Peer reviewedMcCann, Linda; Wallach, Ruth – Reference Librarian, 1999
Discusses new technologies and the value of one-on-one personalized interaction in the reference environment and reports results of an informal survey of practitioners that investigated their views on the influences of theoretical models and new technologies on reference service. Highlights include collection development; interpersonal relations;…
Descriptors: Interpersonal Communication, Interpersonal Relationship, Librarian Attitudes, Library Collection Development
Peer reviewedSanta Vicca, Edmund F.; And Others – Reference Librarian, 1994
Three articles on evaluation cover the use of the Internet as a reference resource and raise network policy issues: "The Internet as a Reference and Research Tool" (Edmund F. Santa Vicca); "NREN Update, 1993: Washington Policy" (Carolyn S. Elliot); and "Evaluating Physical Science Reference Sources on the Internet"…
Descriptors: Academic Libraries, Access to Information, Computer Networks, Evaluation
Peer reviewedHuang, Samuel T., Ed.; And Others – Reference Librarian, 1993
Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…
Descriptors: Academic Libraries, Computer Networks, Electronic Libraries, Higher Education
