Discusses trends in library reference services, focusing on the needs of the individual user. Highlights include the effects of CD-ROM; the growth of online systems; tiered reference service structures; roving reference librarians; going out to users; user studies; and bibliographic instruction. (LRW)

This essay focuses on the impact of a bibliographic instruction (BI) program (primarily course-integrated instruction) on the design of an academic library building. Instruction areas, design of the reference area and reference desk, working space, and accommodating BI to the new technology are highlighted. (EJS)

Addresses issues related to implementing and teaching Mead Data Central's (MDC) Lexis and Nexis services in an undergraduate academic library. Topics include telecommunications, access, and equipment; printing; collection development; instructional issues, including staff training; structure of the database; publications and instructional…