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Goudy, Frank Wm.; Moushey, Eugene – Reference Librarian, 1984
Results of survey of 44 academic libraries indicate that: foreign students have problems in using library; instruction for foreign students should be offered as separate program; type of instruction and degree of coordination between library and other areas on campus differs markedly. Program idea sources and 18 references are included. (EJS)
Descriptors: Academic Libraries, College Students, Foreign Students, Higher Education

Coleman, Vicki; Hambric, Lynne; Fos, Dorothy; Ishaq, Fatimah – Reference Librarian, 1997
Analysis of user surveys at Texas A&M University indicated service is rated highest at the reference desk with 80.4% satisfied, while 55.3% found what they needed at the information desk and 55.3% in the database room. Although the information desk referred 62.5% to other sources, only 46.4% were satisfied with the referral. Includes survey…
Descriptors: Academic Libraries, Databases, Higher Education, Library Research

Hults, Patricia; And Others – Reference Librarian, 1992
Includes four articles that discuss the evaluation of library reference services. Topics addressed include unobtrusive testing; measuring the accountability of reference librarians by behavioral rather than factual evaluation; on-the-job training of reference librarians; and faculty expectations of academic reference librarians. (52 references)…
Descriptors: Academic Libraries, Accountability, Evaluation Methods, Higher Education

Lancaster, F. W.; And Others – Reference Librarian, 1992
This study, conducted at Illinois State University library, evaluated the ability of professional librarians to answer reference questions. Evaluations by undergraduate students were scored for accuracy of response and attitude of the librarian to determine the best attitudinal predictor of accuracy scores. The evaluation form is appended. (three…
Descriptors: College Libraries, Evaluation Methods, Higher Education, Librarian Attitudes

Powell, Ronald R.; Raber, Douglas – Reference Librarian, 1994
Discussion of reference service in a changing information environment focuses on a survey of basic reference courses in American Library Association (ALA) accredited programs that was conducted to investigate how library school students are being educated for reference service. Highlights include course content; teaching methods; learning…
Descriptors: Accreditation (Institutions), Behavioral Objectives, Course Content, Futures (of Society)

Truett, Carol – Reference Librarian, 1994
Discusses the results of a survey of school librarians in North Carolina conducted to determine the extent of CD-ROM and videodisk use and how they are changing the teaching of library, information, and research skills. CD-ROM and videodisk titles are listed, and recommendations for further study are suggested. The questionnaire is appended.…
Descriptors: Elementary Secondary Education, Librarians, Library Automation, Library Instruction