To investigate how students' characteristics and experiences affect satisfaction, this study uses regression and decision tree analysis with the CHAID algorithm to analyze student-opinion data. A data mining approach identifies the specific aspects of students' university experience that most influence three measures of general satisfaction. The…

This study employed multiple linear regression and decision tree analysis to examine the correlates of overall satisfaction with undergraduate education for white, Asian American, Latino and African American seniors enrolled at 17 doctoral/research universities. Satisfaction with the overall quality of instruction and social involvement were the…