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Patrick, William J.; Stanley, Elizabeth C. – Research in Higher Education, 1996
The British experience with nationwide research quality assessment exercises and newly-introduced measures to improve research program accountability is described. Consequences for institutions of higher education and for the system as a whole are examined, using the University of Glasgow (Scotland) as an example. Utility of performance indicators…
Descriptors: Case Studies, Comparative Education, Evaluation Criteria, Evaluation Methods
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Burgar, Paul – Research in Higher Education, 1994
A Total Quality Management (TQM) approach to enforcing an admissions rule was taken in one master's degree program in lieu of punishing students for infraction. Prevention became possible only after TQM techniques revealed the causes of rule violation. Follow-up shows no new rule infractions for several academic terms. (MSE)
Descriptors: Administrative Policy, Admission Criteria, Case Studies, Cheating