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Measures of Consumer Satisfaction in Social Welfare and Behavioral Health: A Systematic Review
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Fraser, Mark W.; Wu, Shiyou – Research on Social Work Practice, 2016
This article reviews the origins, conceptual bases, psychometric properties, and limitations of consumer satisfaction measures in social welfare and behavioral health. Based on a systematic review of research reports published between 2003 and 2013, we identify 58 consumer satisfaction measures. On average, these measures have acceptable…
Descriptors: Mental Health, Consumer Economics, Psychometrics, Predictive Validity
Societal Factors Impacting Child Welfare: Validating the Perceptions of Child Welfare Scale
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Auerbach, Charles; Zeitlin, Wendy; Augsberger, Astraea; McGowan, Brenda G.; Claiborne, Nancy; Lawrence, Catherine K. – Research on Social Work Practice, 2015
Objective: This research examines the psychometric properties of the Perceptions of Child Welfare Scale (PCWS). This instrument is designed to assess child welfare workers' understanding of how society views their role and their work. Methods: Confirmatory factor analysis (CFA) was utilized to analyze data on 538 child welfare workers. Results:…
Descriptors: Child Welfare, Psychometrics, Measures (Individuals), Social Work
Psychometric Properties of the HOME Inventory Using Rasch Analysis
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Glad, Johan; Kottorp, Anders; Jergeby, Ulla; Gustafsson, Carina; Sonnander, Karin – Research on Social Work Practice, 2014
Objectives: The aim of this pilot study was to explore psychometric properties of two versions of the Home Observation for Measurement of the Environment Inventory in a Swedish social service sample. Method: Social workers employed at 22 Swedish child protections agencies participated in the data collection. Both classic test theory approaches and…
Descriptors: Psychometrics, Item Response Theory, Foreign Countries, Social Services
Validating a Measure of Organizational Cultural Competence in Voluntary Child Welfare
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Schudrich, Wendy Zeitlin – Research on Social Work Practice, 2014
Objective: This research examines the psychometric properties of two subscales of the Association of University Centers on Disabilities (AUCD) Multicultural Council's Organizational Cultural Competence Assessment, which together have been used to assess organizational cultural competence in child welfare agencies. Method: Confirmatory factor…
Descriptors: Psychometrics, Disabilities, Cultural Awareness, Competence