Evaluating digital competencies has become a topic of growing interest in recent years. Although several reviews and studies have summarized the main elements of progress and shortcomings in this area, some issues are yet to be explored. Very little information is available about the ways of ensuring the validity and reliability of the instrument…

This paper studies the service quality (SQ) of higher education institutes (HEI), offering professional courses from the perspective of faculty as they are the service providers as well as a major stakeholder in the educational arena. PHEISQUAL (Professional higher education institute service quality) scale has been developed to measure the…

Traditional Chinese medicine (TCM) is an important component of China's medical system. How to educate TCM practitioners in China, therefore, has become a crucial issue. To contribute to this issue, the current research identified the competency model of TCM practitioners in China and developed an evaluation for TCM students. We combined Bloom's…