ERIC Number: EJ293175
Record Type: Journal
Publication Date: 1984
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Abstractor: N/A
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An Interview with Tom Peters.
School Administrator, v41 n2 p10-12 Feb 1984
The author of "In Search of Excellence" states that the two most important characteristics of excellence are focusing on customers and providing superior quality and service. (MD)
Descriptors: Futures (of Society), Management Development, Merit Pay, Productivity, Quality Control, Services
Publication Type: Opinion Papers; Reports - Descriptive; Journal Articles
Education Level: N/A
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Language: English
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