If You Can Count It, You Can Improve It.

Bender, Robert H.

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ERIC Number: EJ434407

Record Type: Journal

Publication Date: 1991

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0036-6439

EISSN: N/A

Available Date: N/A

If You Can Count It, You Can Improve It.

Bender, Robert H.

School Administrator, v48 n9 p24-26 Nov 1991

The Crawford County (Pennsylvania) Excellence Council helped a school superintendent revamp the district's dysfunctional work order system by providing TQM (total quality management) training to five teams of workers. The result was total quality transformation of a work process that transcended mere problem solving. (MLH)

Descriptors: Elementary Secondary Education, Flow Charts, Quality Control, Superintendents, Systems Approach, Total Quality Management, Training Methods

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A