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Bates, Mary Ellen – Searcher, 1999
Describes characteristics needed by online research librarians to be effective online searchers. Highlights include basic computer skills; expertise in at least one professional online service; ability to search the Web; professional development; people skills; the ability to conduct a good reference interview; and project management skills. (LRW)
Descriptors: Competence, Library Services, Online Searching, Online Systems
Coffman, Steve – Searcher, 1999
Examines the Amazon.com online bookstore as a blueprint for designing the world's largest library. Topics include selection; accessibility and convenience; quality of Web sites and search tools; personalized service; library collection development, including interlibrary loan; library catalogs and catalog records; a circulation system; costs;…
Descriptors: Access to Information, Bibliographic Records, Bookstores, Costs
