Encounters, defined as contacts between a social worker and client that have not been regularly scheduled, represent an alternative to the classic casework method. Presents a consumer-oriented strategy based on clinical experience in a public community mental health center in a large urban area. (Author)

Describes a group therapy program for recently widowed females, whose purpose was to allow individuals to share with each other the meaning of widowhood. A sense of group identity evolved which helped the women develop insight and courage to deal effectively with their situation. (Author/HLM)