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Community Services	2
Program Evaluation	2
Accountability	1
Community Organizations	1
Consumer Protection	1
Counseling Effectiveness	1
Data Collection	1
Evaluation Methods	1
Information Needs	1
Mental Health Programs	1
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Outreach Programs	1
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Social Work

Author

McCoy, Tommie	1
Warfel, David J.	1

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Journal Articles	1
Reports - General	1

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Consumer Feedback in Human Service Programs.

Peer reviewed

Warfel, David J.; And Others – Social Work, 1981

Discusses components of a consumer feedback system and methods for the systematic collection of information. The system used by the "Teaching-Family Model" approach to residential treatment illustrates the successful implementation of feedback. (Author)

Descriptors: Accountability, Community Organizations, Community Services, Consumer Protection

Client's Reactions to an Outreach Program

Peer reviewed

McCoy, Tommie; And Others – Social Work, 1975

Ninety-three clients were interviewed for their reactions to a community mental health outreach program. The results indicate that for the majority this typical program met their perceived needs. (Author)

Descriptors: Community Services, Counseling Effectiveness, Evaluation Methods, Mental Health Programs