The growth of national income in Iran has led to the need for information and research in many areas. In order to provide for this demand, libraries and research organizations have proliferated. (Author)

A technique developed to collect statistics on reference and information services and library-staff time utilization is described. This technique consists of taking continual inventory of actifities and recording them on a specially designed service record card. (5 references) (Author/NH)

This selective 72-item annotated bibliography presents references on information management, executive information needs, and marketing library services which were published in the late 1970s through 1982. (EJS)

The workings of the Congressional Research Service is provided. Emphasis is on the librarians' role, which is mainly in the Library Services and Congressional Reference Division. The Rayburn Center, a prototype of information centers to be located in congressional office buildings, is highlighted. (Author/DH)

Efficiency can be determined fairly well by cost measures, but it is impossible to measure the total service impact of library operations. Effectiveness in library terms is to provide the highest possible level of service within the limits of the available resources. (22 references) (Author/SJ)

The information community'' is seen as consisting of three primary groups: Processors, Libraries, Users. These groups have overlapping areas of interest, function and concern, as well as motives and needs which are respectively unique. It is desirable that these groups gain deeper mutual understanding. (1 reference) (Author)

A system called Building Block Costing is explained, with examples of techniques, reports, and application of results. (Author/JB)

Describes current efforts to expand the scope and availability of personal computer services, with special reference to the British Post Office PRESTEL experiment in England. Author argues that the library profession should support similar efforts in the United States and study ways personal computers can serve the library community. (Author)

It is crucially important that libraries adopt a more active mode of operation and take on the characteristics or become part of information centers. (Author/AB)

Argues that librarians need to become more politically-minded if they are to determine their future role in the "information age." Examples of political forces at work in information issues are given: national periodicals center, national library agency, Department of Education, bibliographic utilities and networks, private sector, and…

Discusses and describes a model of an automated "catalog" of community service agencies that was created for a library information center. Topics covered include standards, bibliographic data processing systems, cataloging considerations, UWASIS (United Way of America's subject access system), and reference tools. Examples from the…

Lists the complete texts of resolutions discussed and voted on in the final general session and those voted on by paper ballot. Whether each resolution passed or failed is also noted. (JD)