Discusses the trend toward the provision of educational services by special libraries. Examples of educational services provided by law libraries, health and science libraries, and corporate libraries are reviewed, new educational formats are described, and factors that should influence the decision to provide educational services are identified.…

Examines the librarian's role in managing online access and training endusers based on a survey of librarians. Highlights include the impact on special libraries; goals of enduser training; the corporate context; instructional and training aids; enduser instruction in the virtual library; and competencies required for information literacy. (10…