A valid means of employing user opinion as a planning tool is developed. Analysis of weighted opinions by statistical methods will provide the library manager with information on which to base decisions for future activity and operations. (3 references) (Author)

Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)

A user evaluation of library services and facilities revealed a dichotomy of the user population into director and non-director subgroups. (Author/PF)

A survey of the information use and communication patterns of physicists. Includes tables on: sources of information; journal use, importance, and subscriptions; preferred study areas; and library use. (LS)

The results of a questionnaire to determine art scholars' needs isolates areas in art bibliography and art librarianship that seem to be deficient. Specific bibliographic tools and an evaluation of art librarians are discussed. (12 references) (Author/DH)

Some students and all instructional faculty at the U.S. Air Force Academy Library were surveyed by a team of computer and behavioral scientists and library administrators. Findings included a high opinion rating of known services but also identified numerous little-known services and resources; measurable differences in usage patterns were…

Discussion of the design and implementation of the Circuit Rider Librarian Program, a shared services project for delivering reference services to eight hospitals in Maine, includes a cost analysis of services and description of user evaluation survey. Five references, composite results of the survey, and postgrant options proposal are appended.…

Discusses the collection by library managers of demand and use data from their own libraries on a regular basis as a means of answering management questions pertaining to the "cost" of information, staff productivity, and levels of service. Examples of statistical records and recommendations for collecting data are presented. (Author/JL)

Explains videotex, discusses its usefulness in disseminating large quantities of information via computer, and describes the use of videotex at the Glaxo, Inc., library where it is used for a daily news service and newsletters. An evaluation of the videotex services is reported, including usage statistics and results of a library survey. (Contains…