Describes the Basic Health Sciences Library Network (BHSL), a multistate interlibrary loan network that operates without direct charges to its 460 member libraries or federal or state funding. Loan activity for 1992 resulted in collective savings of $592,672. The BHSL model can be applied to any group using a common locator tool. (Contains 17…

The conceptual approach and procedures which have been developed for this program provide the basis for initiating a similar training program in any large library within commuting distance of a library school. (4 references) (Author/NH)

A variant of the simulation method of instruction, which allows students to practice the method and detail of the establishment of a company library, is explained. Graduating students who are prepared to plan new special libraries are shown as potential and proper prime movers in the establishment of such library facilities. (4 references) (Author)

Integration of an intelligent gateway system with a commercial, online library support system to produce an integrated bibliographic information system is undergoing prototype testing for the Department of Defense libraries. The objective is to create an integrated system to promote resource sharing in a distributed environment. Five sources are…

Presents a model for predicting and shaping the impact of information technologies on libraries and the library role which is based on the effects of computerization in various business applications. The library network at AT&T Bell Laboratories is described as an example of a successful implementation of the model. (CLB)

Based on the needs that exist and the scarcity of programs in this area, a model for continuing education for the Special Libraries Association through which its members can arrange an educational program to suit their particular needs is proposed. (Author)

Describes the elements of a quality assurance (QA) program for special libraries, including one library's program and problem-solving model; the role of others in the library's program; types of recordkeeping; and integration of the program with organizational QA. Ten suggestions for establishing a QA program are offered. (6 references) (MES)

The model circulation system outlined is an on-line real time system in which the circulation file is created from the shelf list. The model extends beyond the operational limits of most existing circulation systems and can be considered a reflection of the current state of the art. (36 references) (Author/NH)

Describes a user-oriented model for setting priorities for services in a medium-size scientific/technical research library. A survey of the research staffs of three organizations regarding their conception of library priorities is compared with the budgets and opinions of the three library directors. The questionnaire used is included. (Author/JD)

Discusses nine components of an environmental scanning model: selecting the scanning team; selecting resources to scan; choosing criteria for scanning; scanning the resources; identifying signals of new issues; selecting key events/issues; monitoring and analyzing events/issues; disseminating information; and deciding on appropriate organizational…

A five year plan for continuing education for members of the Science-Technology Division of the Special Libraries Association is considered. (Author)

Surveys the service marketing literature for models and data-gathering instruments measuring service quality, particularly the instruments SERVQUAL and SERVPERF, and assesses their applicability to special libraries and information centers. Topics include service characteristics and definitions of service; performance-minus-expectations and…

A general theory and taxonomy of human communication is discussed within which the information handling propensities of the special librarian can be evaluated for relevance to the axioms of library and information science. (Author)

Discusses and describes a model of an automated "catalog" of community service agencies that was created for a library information center. Topics covered include standards, bibliographic data processing systems, cataloging considerations, UWASIS (United Way of America's subject access system), and reference tools. Examples from the…

Presents the model of the Information Service of the Wisconsin Small Business Development Center Information Service, including the objectives and tasks necessary to develop an information service, and staffing and funding guidelines for the first two years. (EJS)