Peer reviewedERIC Number: EJ049230
Record Type: CIJE
Publication Date: 1971
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How to Survive in Industry. Cost Justifying Library Services
Kramer, Joseph
Special Libraries, 62, 11, 487-489, Nov 71
Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)
Descriptors: Cost Effectiveness, Industry, Information Retrieval, Library Services, Reference Services, Surveys, Use Studies
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