Decades of research on workplace learning has reinforced that professionals learn through work; however, organisational learning practices have often not shifted to recognise or facilitate this learning. This article presents findings from an interview-based study of professionals in Australia that investigated their experiences of work and…

Studies relating to reflection and reflective practice in learning, specifically workplace learning, have gradually emerged from within the professional education literature. Evidence has seen a shift from an individualistic to a more collective approach to reflection, in an attempt to move away from viewing learning as an individual action.…

In search of methods that improve the efficiency of teaching and training in organizations, several authors point out that mass customization (MC) is a principle that covers individual needs of knowledge and skills and, at the same time limits the development costs of customized training to those of mass training. MC is proven and established in…