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Hildesheim, Christine; Sonntag, Karlheinz – Studies in Higher Education, 2020
Quality assurance and quality development represent central challenges of higher education institutions (HEIs). In this context, the term quality culture has gained increasing attention. Quality culture refers to an organizational culture, which emphasizes the importance of continuous quality improvement, shared attitudes, and commitment towards…
Descriptors: Educational Quality, Higher Education, Quality Assurance, Organizational Culture
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Ang, Lawrence; Breyer, Yvonne Alexandra; Pitt, Joseph – Studies in Higher Education, 2018
"Recommendation" is a highly credible and powerful construct in marketing. This article investigates the construct "intention to recommend" in the context of student evaluations of teaching. Motivated by changes in the sector, the study explores what factors drive course recommendation and their relationship with each other. A…
Descriptors: College Faculty, Student Evaluation of Teacher Performance, Evaluation Methods, College Students