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Jenkins, Susan; Hinds, John – TESOL Quarterly, 1987
Examination of business letters in English, French, and Japanese, focusing on prescriptive accounts in the respective languages, found that, despite amazingly similar surface characteristics, American business letters were reader-oriented, French business letters were writer-oriented, and Japanese business letters were oriented to the space…
Descriptors: Business Correspondence, Comparative Analysis, Cultural Differences, English