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User Acceptance of a Virtual Librarian Chatbot: An Implementation Method Using IBM Watson Natural Language Processing in Virtual Immersive Environment

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Safadel, Parviz; Hwang, Scott N.; Perrin, Joy M. – TechTrends: Linking Research and Practice to Improve Learning, 2023

This paper presents a novel implementation of a three-dimensional Virtual Librarian Chatbot using IBM Watson artificial intelligence technology and virtual reality. In this method, participants interact with virtual librarian chatbots by asking specific questions about the library system. This research investigated the factors used in the…

Descriptors: Librarians, Electronic Learning, Computer Simulation, Computer Mediated Communication