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Yao Huang; James D. Klein – TechTrends: Linking Research and Practice to Improve Learning, 2025
Mobile performance support systems (MPSS) are being adopted to support workplace performance across many industries and organizations as a non-formal learning solution. MPSS provides just-in-time access to assist workers in completing job tasks from anywhere with minimal help from others. A review of the literature suggests that empirical research…
Descriptors: Technology Uses in Education, Educational Technology, Information Technology, Telecommunications
Huang, Yao; Klein, James D. – TechTrends: Linking Research and Practice to Improve Learning, 2023
Mobile performance support systems (MPSS) involve the use of handheld and wearable devices to assist workers to complete job tasks that are not tied to a fixed location. This paper acknowledges MPSS as an emerging human performance technology (HPT) intervention and distinguishes the differences between mobile learning and MPSS. MPSS focuses on…
Descriptors: Telecommunications, Handheld Devices, Electronic Equipment, Information Technology