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Lohman, Laura – TechTrends: Linking Research and Practice to Improve Learning, 2020
Underutilized in higher education, soft systems thinking can mitigate common challenges in implementing instructional design and technology initiatives. A valuable approach is soft systems methodology (SSM), which captures multiple stakeholder perspectives in rich pictures and activity models to support structured conversations about how to…
Descriptors: Higher Education, Systems Approach, Instructional Design, Information Technology