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Audience Awareness2
Context Effect2
Technical Writing2
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Technical Communication:…2
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Beabes, Minette A.1
Connatser, Bradford R.1
Flanders, Alicia1
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Setting the Context for Understanding.
Peer reviewed Peer reviewed
Connatser, Bradford R. – Technical Communication: Journal of the Society for Technical Communication, 1994
Argues that technical writers must construct proper contexts for readers' understanding. Discusses reader-oriented syntax, rhetorical confidence, and three kinds of context qualifiers. Offers various examples. (SR)
Descriptors: Audience Awareness, Context Effect, Reader Text Relationship, Technical Writing
Experiences with Using Contextual Inquiry to Design Information.
Peer reviewed Peer reviewed
Beabes, Minette A.; Flanders, Alicia – Technical Communication: Journal of the Society for Technical Communication, 1995
Argues that information designers can obtain a better understanding of users by using the contextual inquiry methodology, which involves conducting open-ended conversations with users while they perform their work. Notes that information designers using contextual inquiry depend on context, partnership, and focus to make design decisions. Relates…
Descriptors: Audience Awareness, Context Effect, Higher Education, Research Methodology