Offers guidelines to help novice hypertext designers construct interfaces that are usable. Discusses windows versus frames, which interaction style to use, how to display text and buttons effectively, and how to use color and tables, diagrams, and animation effectively. (SR)

Discusses design issues for interactive multimedia. Notes that technical communication instructors must consider navigational aids, the degree of control a user should have, audio cues, color and typographical elements, visual elements, and copyright issues. (RS)

Finds that a graphical browser (a graphical representation of the structure of a hypertext document) had no effect on recall, comprehension, or recall of text structure but that it did increase the amount of text read by users and reduced the number of nodes repeated during reading. (SR)