Discusses and illustrates how technical communicators can read and write complex documents dialogically by using a new/old strategy to help them in three activities: breaking down complex documents and data into components; solving problems by locating and describing causal components; and following and organizing sequences of components. (SR)

Discusses how to get started in hypermedia, offering a springboard for beginning hyperdocument developers. Argues that the key is to transfer the familiar to the unfamiliar by adapting paper-document writing processes and by applying the appropriate, familiar page-design principles. (SR)

Maintains that magazine and journal articles can be a powerful marketing and education tool. Discusses planning an article, getting the most from the material, and working with editors. (SR)