Describes a program for training people for working with word processing and computer terminal equipment for augmented secretarial roles in the automated office. Outlines selection criteria and major program components. Discusses certification and placement, reporting placement success over a three-year period. (JM)

Describes the evolution of a text processing course into an integrated and elaborate communications curriculum. Summarizes the experiences and observations associated with the efforts of an advanced educational technology center's assessment of the role of the computer in the workplace. (ML)