Providing quality technical support in K-12 environments can be challenging. Unlike the business world, there is generally a less-than-ideal ratio of technical staff to computers, numerous software titles from dozens of vendors, and of course--a much smaller budget. The Victor Central School District in Victor, New York, has employed a number of…

In this article, the authors address the importance of taking a proactive approach to securing a school's network. To do this, it is first required to know the system's specific vulnerabilities and what steps to take to reduce them. The formal process for doing this is known as an information security risk assessment, or a security audit. What…