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Direct linkKauppila, Osmo; Mursula, Anu; Harkonen, Janne; Kujala, Jaakko – Tertiary Education and Management, 2015
The growth in university-industry collaboration has resulted in an increasing demand for methods to evaluate it. This paper presents one way to evaluate an organization's collaborative activities based on the European Foundation of Quality Management excellence model. Success factors of collaboration are derived from literature and compared…
Descriptors: Foreign Countries, School Business Relationship, Models, Cooperation
Burquel, Nadine; van Vught, Frans – Tertiary Education and Management, 2010
This paper presents the findings of a two-year EU-funded project (DG Education and Culture) "Benchmarking in European Higher Education", carried out from 2006 to 2008 by a consortium led by the European Centre for Strategic Management of Universities (ESMU), with the Centre for Higher Education Development, UNESCO-CEPES, and the…
Descriptors: Strategic Planning, Educational Quality, Quality Control, Benchmarking
Baird, Jeanette; Gordon, George – Tertiary Education and Management, 2009
A framework is described to assist institutions in evaluating the extent to which activities described as "quality improvements" or "quality enhancements" are likely to directly improve the student experience. The framework classifies ways of improving the student experience into "coaching improvements",…
Descriptors: Quality Control, Foreign Countries, Student Experience, Case Studies
