The purpose of this paper is to discuss student satisfaction with Portuguese higher education institutions, and to analyse how this varies for different types of students. A survey instrument was used to collect data on students' perceptions and expectations regarding different aspects of service provision. Based on the gap model of satisfaction,…

The study examined the level of autonomy in one of Nigeria's third-generation universities. Findings indicated that generally government intervention was rated as not unreasonable. Specifically, the study discovered that government never exerts any influence on the appointment, discipline, tenure and dismissal of staff; entry standards and pass…