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Baird, Jeanette; Gordon, George – Tertiary Education and Management, 2009
A framework is described to assist institutions in evaluating the extent to which activities described as "quality improvements" or "quality enhancements" are likely to directly improve the student experience. The framework classifies ways of improving the student experience into "coaching improvements",…
Descriptors: Quality Control, Foreign Countries, Student Experience, Case Studies
Kulski, Martijntje; Groombridge, Barbara – Tertiary Education and Management, 2004
Teaching quality emerged as a significant issue in higher education during the 90s. This led to the implementation of numerous quality control, assurance and enhancement schemes as institutions attempted to stay abreast of demands from various stakeholders in a rapidly changing educational environment. More recently, with the establishment of the…
Descriptors: Teacher Effectiveness, Recognition (Achievement), Educational Quality, Quality Control