The growth in university-industry collaboration has resulted in an increasing demand for methods to evaluate it. This paper presents one way to evaluate an organization's collaborative activities based on the European Foundation of Quality Management excellence model. Success factors of collaboration are derived from literature and compared…

Significant changes in the policies of higher education in Vietnam have changed the structure and governance of the system since the mid-1990s. The most commonly agreed-upon positive outcome of the governance renovation process is that the formation of a nationwide quality assurance scheme, which is stimulated by accreditation, in the higher…

This article reports on research to form an understanding of how to account whether and how quality management (QM) has been adopted in Greek higher education. Greece only recently introduced quality assurance policies. In this study, I will describe governmental reforms related to QM policies until 2010. An issue that is frequently addressed…

This paper focuses on the way lecturers observe, feel restrained by and cope with quality management systems that have been implemented in the higher education systems of the United Kingdom and the Netherlands. As two sides of the same coin, quality enhancement and quality control are of increased significance in European Higher Education…

The analysis begins with a comprehensive overview of legal provisions for student participation in higher education governance over the past few decades. How has the involvement of students in decision-making processes developed? The answer will be provided for the sub-institutional level of faculties and degree programmes; the institutional…

The article discusses the question of student participation in higher education governance at the national and the institutional levels in Norway. Two ideal-type perspectives on governance are developed in order to illuminate the Norwegian case: a democratic perspective and a market perspective. The article provides a brief overview of the…

This study presents an evaluation of the centres of excellence in higher education in Finland. This approach is an example of enhancement-led evaluation aiming to improve the long-term development of education. The study presents the Degree Programme in Civil Engineering of the Turku University of Applied Sciences, which was awarded the…

This paper presents the findings of a two-year EU-funded project (DG Education and Culture) "Benchmarking in European Higher Education", carried out from 2006 to 2008 by a consortium led by the European Centre for Strategic Management of Universities (ESMU), with the Centre for Higher Education Development, UNESCO-CEPES, and the…

The purpose of the study is to identify the patterns of change in higher education institutions. It examines the contexts of the changing quality assurance mechanisms used by the different types of higher education institutions in England, Japan, and New York State between 2001 and 2007. The paper argues that there were no clear patterns of…

A framework is described to assist institutions in evaluating the extent to which activities described as "quality improvements" or "quality enhancements" are likely to directly improve the student experience. The framework classifies ways of improving the student experience into "coaching improvements",…

The five Nordic countries and their respective quality assurance agencies have convened annually for over a decade to exchange experiences and discuss issues concerning quality assurance in higher education. In recent years this has resulted in a regional network for the quality assurance agencies (NOQA). During this period, methodological issues…

Attention shifted in recent years from design and implementation to use and usefulness of quality assurance. Scientific studies focus increasingly on quality assurance's impact on curricula and individual teachers. Which factors influence follow-up activities and what is their relation to improvement of education? One factor that we single out is…

Evaluation of higher education can be described a species of its own with only few connections with other fields of evaluation. When considering the future developments in higher education evaluation (quality assurance), it is useful to observe its similarities and differences with various evaluation approaches in other than higher education…

Increasing attention on quality assurance, a decentralisation of responsibilities and need for quantitative data in accountability and decision support led to the development of a student satisfaction monitoring instrument at Utrecht University (UU). Initially marketing worked as a catalyst activity to prove the added value. At a later stage the…

This study identifies the responsibilities of the bodies and institutions involved in the implementation of the Bologna Process. They include the levels of Europe, nations, higher education institutions, departments, degree programmes, teachers and students. The future planning is analysed using the Balanced Scorecard approach designed for the…