The use of personality assessments in management training programs is controversial. However, managers must achieve the organization's goals through the work of others, and, to do that effectively, they must have insight into how they are perceived by others and how their attitudes affect their behavior. (JOW)

This article gives the dialogue from a roundtable training discussion which answered questions concerning organizational human resources development (HRD), with emphasis on the chief executive officer's (CEO) role. The participants, who were management consultants and leaders in the HRD field, contributed 20 questions (which are included) that…

Self-directed work teams need coaches, not managers. The process of turning middle managers into coaches involves sensitivity, negotiation, and training in adjusting to the new role. (SK)