Describes "Looking Glass," the Financial Services Industry, and other simulations for management training seminars. The article examines how the games teach decision making and allow participants to become involved. It also discusses the future of computer-based training and the costs of such programs. (CT)

New types of computer software--helpware--are being developed. One category is psychological, purporting to provide counseling, self-assessment, and treatment for personal problems. Another category has management applications: decision making, personnel selection and management, and problem solving. (SK)