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Give & Take
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Dutton, Gail – Training, 2012
Employees in a negotiation training workshop are chatting happily in a company cafeteria near San Francisco. They're not on break. They're on assignment. Their objective: to discover three things they didn't know--and wouldn't have guessed--about each other. The exercise isn't about the information, though. It's about the methods they used to get…
Descriptors: Classroom Techniques, Creative Activities, Conflict Resolution, Interpersonal Competence
World-Class Leaders
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Weinstein, Margery – Training, 2012
Future leaders' creativity and problem-solving skills have been honed in leadership courses, but that doesn't mean they are ready to use those skills to further a company's place in the world. With emerging markets in Asia, South America, and other areas of the world, a workforce needs to have an understanding of and interest in cultures beyond…
Descriptors: Business Administration Education, Leadership Training, Training Methods, Training Objectives
Behavior Modeling at the Teachable Moment.
Byham, William C.; Pescuric, Alice – Training, 1996
Behavior modeling has an inherent appeal to learners. They use the same methodology to learn interpersonal skills that they used to learn technical skills. They are shown what to do and have many opportunities to practice with immediate feedback. (JOW)
Descriptors: Adult Education, Interpersonal Competence, Training Methods, Work Environment
Why More CEOs Are Mandating Listening and Writing Training.
Mundale, Susan – Training, 1980
Concern over basic communication skills in the workplace has led to the development of corporate training programs to teach effective listening, and to improve the style and content of written communications. (SK)
Descriptors: Communication Problems, Interpersonal Competence, Listening Skills, Organizational Communication
Why Soft-Skills Training Doesn't Take.
Georges, James C. – Training, 1988
Skill is the crucial element that turns knowledge into behaviors that succeed in the real world. Often "soft skills," such as management, leadership, interpersonal communications, and problem solving, vanish when people are on the job, indicating the need for more effective training programs. (JOW)
Descriptors: Adult Education, Interpersonal Competence, Leadership Training, Problem Solving
Hard Training for Soft Skills.
Ganzel, Rebecca – Training, 2001
Suggests that training employees in the soft or people skills is the same regardless of the type of job. Provides a step-by-step approach to training analytical people in the soft skills. (JOW)
Descriptors: Adult Education, Communication Skills, Employment Potential, Interpersonal Competence
Talking It Over: How to Train Supervisors with Employee Feedback
Cooper, Richard – Training, 1975
A management development program at an RCA division is based on the views subordinates have of their supervisors. (Author)
Descriptors: Administrator Education, Employee Attitudes, Employer Employee Relationship, Feedback
Training Magazine's Industry Report 1989.
Oberle, Joseph; And Others – Training, 1989
The eighth annual report presents the results of a comprehensive survey of training and development in organizations in the United States with more than 100 employees. Along with breakdowns of dollars spent on employer-sponsored training and types of training, this year's report features an analysis of remedial education in the workplace. (JOW)
Descriptors: Basic Skills, Corporate Education, Decision Making, Interpersonal Competence