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Nickols, Frederick W. – Training, 1991
Effective problem solving depends on adopting the appropriate frame of reference to guide the search for solutions. If the problem is mislabeled or the wrong frame of reference used, the chances for success are lower. (SK)
Descriptors: Critical Thinking, Investigations, Job Performance, Models
Stamps, David – Training, 2000
Suggests that measurement of performance is difficult and imprecise. Offers questions for consideration before designing and implementing measurement systems and describes new tools for measuring and managing human capital. (JOW)
Descriptors: Adults, Human Capital, Human Resources, Job Performance