Guidelines for media-based training that works are presented: tailor your media session to its audience; tell the audience what is important and why; use mental imagery to promote memory; don't overload your audience with information; and relate new facts and ideas to things the audience already knows. (CT)

Although the Internet and multimedia will shape the future of training, there are times when in-person training is essential. Considerations for deciding what kind of training to provide include need for feedback, timing, cost, and trainee location. (JOW)

Bronson Sonic Power Company develops and presents its own multimedia training programs to give its field service engineers the background information they need. (Author)

A trainer specializing in producing media packages for sales training tells what they are, how to use them, and how to put them together. (Author)

The new J. Carlton Smith Educational Center, training center of Southwestern Life Insurance Company, Dallas, Texas, utilizes a 3,600 square feet facility and employs a wide range of methods to make life underwriting training fast and interesting. Multimedia instruction is the key to their effective educational programs. (MW)