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Filipczak, Bob – Training, 1997
Discusses the various approaches to creativity taken by various corporations and whether there is a difference between creativity and problem solving. Distinguishes between adaptive creativity--whereby employees find better ways to do their work--and innovative creativity--the ability to produce really big or strange ideas. (JOW)
Descriptors: Creativity, Job Performance, Problem Solving, Work Environment
Nickols, Frederick W. – Training, 1991
Effective problem solving depends on adopting the appropriate frame of reference to guide the search for solutions. If the problem is mislabeled or the wrong frame of reference used, the chances for success are lower. (SK)
Descriptors: Critical Thinking, Investigations, Job Performance, Models