Describes "Looking Glass," the Financial Services Industry, and other simulations for management training seminars. The article examines how the games teach decision making and allow participants to become involved. It also discusses the future of computer-based training and the costs of such programs. (CT)

There is a large gap between the computer's potential to solve problems in a hurry and the American manager's knowledge of how to use it to do that. The concept is best captured by two frequently heard words: computer literacy. (SSH)