Discusses how to select the best training program for your needs. Includes information on deciding whether to develop your own program or buy one; identifying the kind of program you need; examining what is available; networking; choosing a supplier; and evaluating programs. (JOW)

Focuses on potential values (for example, saving time and money and presenting high quality materials) of using packaged courses or programs for training. Examines some objections to prepackaged materials. Offers planning and decision-making suggestions for choosing suitable materials. Proposes questions for evaluating commercial programs. (CSS)