When selecting a multimedia producer, it is important to know how they do their work and the quality of their products. Factors include who is in control of the process, personal comfort with the production team, and their instructional capability. (JOW)

Focuses on potential values (for example, saving time and money and presenting high quality materials) of using packaged courses or programs for training. Examines some objections to prepackaged materials. Offers planning and decision-making suggestions for choosing suitable materials. Proposes questions for evaluating commercial programs. (CSS)