A training department revamp is a huge, but not impossible, undertaking, and a chore that may be inevitable every now and then. Taking the plunge and deciding to rebuild one's training structure can offer a sizable return on investment to one's senior executives, and a more effective learning strategy for employees. The tricky part is ensuring the…

Describes the Participant Action Planning Approach (PAPA) process that requires each trainee to prepare a list of concrete actions or changes he or she plans to make back on the job once the training program is over. Benefits of PAPA are discussed, including transfer of learning, verbalization, and commitment. (CT)