A method for developing skills among trainers working with small groups focuses on the following areas of trainer skill development: content, design, methods, leadership, participation, adult learning, visuals, and time. Variations to the method are suggested, and the strengths and weaknesses of the process are discussed. (EC)

An interview with a professional speaker (Larry Wilson) who is also a professional trainer. He expresses his views on the difference between speaking and training and gives the elements in a good speech that can be applied to training. (MF)

Pretesting not only helps determine the benefits of a training program, it can actually help trainees learn more. (Author/SSH)

Discusses how to recognize volatile situations, cope with the challenge, and reassert control in the training environment. Examined are ways in which hostility is expressed, statements of protest, when hostility triggers fear, coping with fear, ways of responding to hostility, and how to survive hostility. (CT)