Descriptor
| Needs Assessment | 1 |
| Organizational Development | 1 |
| Quality Control | 1 |
| Tables (Data) | 1 |
| Total Quality Management | 1 |
Source
| Training | 1 |
Author
| Kaufman, Roger | 1 |
Publication Type
| Journal Articles | 1 |
| Opinion Papers | 1 |
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Kaufman, Roger – Training, 1991
Discusses a process of total quality management (TQM) that will help define objectives, develop criteria for measuring accomplishments, and identify what has to be done to get an organization from where it is to where it wants to be. Explains the characteristics of a good TQM needs assessment. (JOW)
Descriptors: Needs Assessment, Organizational Development, Quality Control, Tables (Data)
