Sales, service, and production activity training programs might benefit from utilizing the matrixed reference piece, an inexpensive information and reference organizer well adapted to comparative procedural concepts. (Author/LH)

An explanation of the way learning materials are developed at the American College is offered as a model for trainers developing their own materials. Personnel functions, the development of the construct lesson plan, and a videotape project are discussed. Suggestions for the individual trainer are offered. (EC)

Information mapping is a unique method of organizing, writing, sequencing, and formatting learning and reference materials. The technique is applied to training, and a chart is provided to help trainers decide whether they should use information mapping in the preparation of their training materials. (Author/MW)

Gives step-by-step guidelines for planning, designing, and writing useful training manuals for task performance and equipment operation. Steps include finding out what the worker needs to know to do the job, organizing materials in proper sequence, stating precise operations, and then trying out the instructions. (MF)

A trainer specializing in producing media packages for sales training tells what they are, how to use them, and how to put them together. (Author)

A public utility has found that audiovisual techniques can shorten on-the-job training time for power plant employees. (MW)