ERIC Number: EJ435273
Record Type: CIJE
Publication Date: 1991
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0095-5892
EISSN: N/A
Available Date: N/A
The Dark Side of Quality.
McLagan, Patricia
Training, v28 n11 p31-33 Nov 1991
The quality movement in U.S. organizations does not have to deteriorate to a fad if there is real commitment to innovation and continuous improvement. The quality movement has the potential to enable process improvements, breakthrough thinking, and mutual accountability of individuals and teams. (SK)
Descriptors: Cognitive Processes, Competition, Methods, Problems, Quality Control, Teamwork, Total Quality Management
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
