How to Improve Quality If You're Not in Manufacturing.

Johnson, Gary K.; Dumas, Roland A.

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ERIC Number: EJ453947

Record Type: Journal

Publication Date: 1992

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0095-5892

EISSN: N/A

Available Date: N/A

How to Improve Quality If You're Not in Manufacturing.

Johnson, Gary K.; Dumas, Roland A.

Training, v29 n11 p35-38 Nov 1992

Discusses the problems of applying quality methods to jobs that are not directly involved with manufacturing such as sales, merchandising, law, health care, accounting, and food service. Presents a model for nonmanufacturing organizations. (JOW)

Descriptors: Accounting, Food Service, Health Occupations, Merchandising, Organizational Development, Organizational Objectives, Quality Control, Sales Occupations, Total Quality Management

Publication Type: Journal Articles; Opinion Papers

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A