Descriptor
| Human Resources | 1 |
| Job Performance | 1 |
| Organizational Change | 1 |
| Personnel Evaluation | 1 |
| Quality Control | 1 |
| Staff Development | 1 |
| Total Quality Management | 1 |
| Training | 1 |
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| Training and Development | 1 |
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| Ferketish, B. Jean | 1 |
| Hayden, John W. | 1 |
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| Journal Articles | 1 |
| Opinion Papers | 1 |
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Ferketish, B. Jean; Hayden, John W. – Training and Development, 1992
Total Quality Management is not a fad. Human resource development must be aligned with the culture of continuous improvement to make it work. Changes may be necessary in hiring, promotion, and performance appraisal. (SK)
Descriptors: Human Resources, Job Performance, Organizational Change, Personnel Evaluation
