Capturing and leveraging knowledge is an important new management trend that is as yet undefined. Some companies are accounting for their intellectual capital and applying it to the company balance sheets. (JOW)

After an absence of 10 years, strategic planning has returned as a prime management issue. New attitudes, new approaches, and new players have emerged with new practices. A good strategy can make a company more attractive to customers and investors as well as a better place to work. (JOW)

It is time to reframe thinking about the training profession and its relevance. Trainers must shift their focus from training to high performance. (JOW)

This report of an American Society for Training and Development symposium discusses how important it is for companies to deal with diversity issues. It offers guidelines for making sure business communications reflect the diversity of the work force and customer base, and it compares affirmative action, valuing diversity, and managing diversity.…

This special report of the reorganization of work looks at approaches to organizational renewal that are challenging the notion of the hierarchy as the only form that works. Looks at models for organizing work presented by Gary Rummler, D. Quinn Mills, and Marvin Weisbord and a blueprint for creating common futures with large groups of people.…

Studies conducted at the Institute for Research on Learning demonstrate that, at work, people learn by doing things together. Communities of practice--groups that develop and share ways of doing things--are fundamental elements of learning organizations. (SK)